Case Study
Kilpatrick IT Solutions

Kilpatrick IT Solutions, a desktop-as-a-service operation with about 350 users and 75 servers, uses CentreStack for their file sharing.

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PRIMARY VALUES

  • Simplify User Experience
  • Simplify Cloud Migration

PARTNER TYPE

  • MSP with Hosted Services

ALTERNATIVES CONSIDERED

  • VPN

USE CASES

  • Central File Repository

Bottom line is our environment is pretty complex and not your standard environment. Any time we run into an issue or configuration question, and if we need to talk directly to development, they are just all over it. We can talk to the people who can directly fix the issues on the fly. My engineers love those guys.

KEVIN KILPATRICK
President, KILPATRICK IT SOLUTIONS

Problem

Kilpatrick IT Solution’s (KITS) clients needed a way to move their files between cloud desktop and local equipment such as their laptops and mobile devices. They were emailing files to themselves in order to move files from their cloud desktop to their other devices.

“We also had an internal solution that worked quite poorly. Unfortunately, Office 365 & OneDrive do not actually work with Microsoft remote desktop services, so we weren’t able to use that either, even though all our users have Office 365,” said Kevin Kilpatrick, President of Kilpatrick IT Solutions.

Solution

KITS now uses CentreStack for their file sharing purposes. Users are able to access their files and folders directly without the need for external storage. They can easily access from any device as well as choose what files to sync and what devices to sync those files to.

In addition to easy interconnectivity between client devices, the ability to share with third parties has made life a lot easier.

“Clients can choose folders or files to share with third parties. This eliminates the use of outside sources and unauthorized file storage,” said Kevin.

CenterStack also seamlessly integrates with Active Directory, which is what KITS uses to manage all of their user access and permissions. “CentreStack can talk directly toActive Directory, so we don’t have to configure each user to CentreStack. Once we have the files and folders provisioned in CentreStack to the client on their server, they just access it from the same URL they always used,” said Kevin.

Results

EASY INTEGRATION

CentreStack seamlessly integrates with Office 365 and Active Directory accounts.

FILE SHARING MADE EASY

With CentreStack, they are able to simply and safely move files between users' devices as well as share them externally with third parties.

SAVED TIME & ISSUES RESOLVED

“They’re just a real easy company to deal with, and they will bend over backwards to help when necessary.”

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