Managed Service Provider, Doberman Technologies, relies on CentreStack because of their quality product and service as well as their focus on supporting Doberman as a channel partner.
Doberman was having issues with CAD file corruption while using their previous cloud storage provider. They had also tried Dropbox as a file sync and share provider, but when Dropbox began selling directly to consumers, Doberman did not want to compete directly with them as a channel sales partner.
After almost losing a major client due to files that went missing, Doberman realized they needed to find a new, reliable provider to support white label file sync and sharing services.
Doberman wanted a solution that would be 100% focused on channel sales while also solving their issues with CAD file corruption quickly and permanently.
Doberman chose to partner with CentreStack, allowing them to immediately solve CAD file corruption issues and providing a strong new channel partner relationship.
“They [CentreStack] value the partnership. From a relationship standpoint, they are always willing to do a call, to give tips on how you can increase baseline and revenue,” said Ian Richardson, CEO & Founder of Doberman.
CentreStack sells exclusively through third parties, which is essential for Doberman. They don’t have to worry about direct competition or having to slash higher profit margins to stay in business.
About a year ago our server crashed - had a major disk corruption event.
Our restore point was a couple weeks back, and there had been a fair amount of production data changes since then among clients.
The CentreStack team did a custom solution so we could do a rollback and preserve production changes without significant data loss.
We saved about 98% of data - there was no major client impact. They didn’t have to do that. They went the extra mile;
they brought development in, senior technical resources, and said, ‘Let’s try to figure out a way that we can save this for you.’”
CEO & FOUNDER OF DOBERMAN TECHNOLOGIES
CentreStack is focused on supporting their partners and does not sell directly to their partner's client base.
Flexible deployments, versioning, auditing and reporting ensure clients remain compliant.
CentreStack adjusts to meet the needs of MSPs as a top priority.