Tilt Technology, an MSP based in the Healthcare industry, switches from Cornerstone to CentreStack and finds significant improvements for themselves and their clients.
Tilt Technology was using Cornerstone as their file sharing solution which did not have
mobile or web applications, making remote accessibility a huge issue.
Cornerstone “didn’t give us true location-to-location accessibility, so our customers weren’t
able to easily access the files from wherever they wanted to access them from,” said Bill
Stanford, co-founder of Tilt Technology.
There were various other functional issues Tilt faced while using Cornerstone. The software’s
updates caused ongoing compatibility failures which required full shutdowns until a fix could
be applied. This downtime and the man-hours required to regularly address bug fixes were
creating a serious strain on their business. Sharing files was itself often problematic with
Cornerstone as inefficient file compression increased wait times and further added to the
strain on their system.
Tilt needed to make a change. They wanted to find an easy-to-use, reliable solution that
would be compatible with their system while offering clients fast and easy access from
Tilt Technology decided to integrate CentreStack using the software for their standard cloud
services offering as well as their file sharing solution for non-cloud users.
CentreStack offers both mobile and web application access, solving ease-of-use and
accessibility issues for Tilt Technology’s clients.
CentreStack’s interface appears as just another storage drive on a user’s computer. There is
no complex interface; you can easily move files between folders just as if they were stored
“When our clients use CentreStack, it’s like a nice mapped drive that can transfer back and
forth to the file server. On their instance it looks like any mapped drive would on a network
environment, so they have minimal hassle with getting it connected if it is disconnected,” said
For Tilt Technology, the beauty of using CentreStack is that it feels like a seamless part of the
process rather than an entirely separate software. “So far I have not found anyone else that
allows us to do that,” Bill said.
CentreStack customer service has been fantastic. When we do run into
issues they are very responsive, and they have been able to resolve any
issues very quickly.
CoFounder, Tilt Technology
Tilt Technology’s clients can now
access and share files easily, as
needed, whether uploading files for
cloud storage or transferring
between server locations.
Significantly easier to maintain,
upgrade, and patch than their
CentreStack allows Tilt Technology
to run HIPAA compliancy checks
and generate reports demonstrating
compliance for file transfers which
is essential to serving existing
clients as well as to closing new
CentreStack prioritizes ongoing
system support ensuring any issues
are resolved as quickly as possible.