Australian based MSP Team Computing integrated CentreStack as a file sharing solution to better serve one of their clients with a manufacturing facility in mainland China.
Team Computing had a client with a very specific challenge: a manufacturing
division located in mainland China who needed to regularly share design files
internationally. China’s government-run firewall was preventing access to many
Initially, files were being sent as email attachments but they would often be
blocked before delivery. Team Computing then tried using a VPN solution
which worked for a limited time, but was ultimately restricted by the firewall as
After spending substantial time on research and false starts, Team Computing
decided to leverage CentreStack and Alibaba cloud services to solve their
client’s access interruptions.
“We looked at a lot of combinations of solutions for them. CentreStack
provided a clear advantage with the ability to share files between servers.
The other component was to work with Alibaba because they were the only
provider at the time with instances in China,” said Matthew O'Brien, Solutions
Manager at Team Computing.
CentreStack was the only solution able to maintain reliable access for Team
Computing’s client. Service is further supported by a team member dedicated
to the client’s time zone and hours of operation.
“We wouldn’t have had a solution for this problem without CentreStack. They
made it so much easier to set this up,” Matthew said.
Working with the support team has been great. They have a support
person based in our time zone. If we have a problem we can always step
through it and get to the solution.
Solutions Manager, Team Computing
Partnering with Alibaba,
CentreStack ensures Team
Computing’s client successfully
share files within and outside of
Team Computing is in talks with
Alibaba to expand this service to
more companies in China.
“We see this as being very
Team Computing gets quick
support response times with a
support team member based in
their time zone.